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Shipping/Delivery |
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- Customers are responsible for providing a full valid address,
including apartment number if applicable, for delivery. They are responsible for
getting mail forwarding if they are moving and for putting a vacation hold if
they do not anticipate they will be at home when the package is due to
arrive.
- SwagItOut.com packages will be delivered by USPS.
- All shoes must be signed for. If nobody is home, your local
post office will attempt to redeliver twice, and then send package back to
sender.
- If packages were not signed for and USPS decides to ship back
to sender, SwagItOut.com has no responsibility of shoes. SwagItOut.com will
not provide a refund or ship item(s) if items have been sent back to
sender due to customer's neglect to sign for their package.
- After payment is received it will go through a 24-48 hour
processing period which starts the following business day. Once your order is
processed, please allow 10-15 business days for arrival of merchandise in some
cases it will be sooner.
- In some rare instances (not all), there will be a customs
charge applied to your package.
- SwagItOut.com is not responsible for any packages seized by
customs.
- If customs holds your shoe(s), and doesn't release them for
whatever reason, rule or policy, we will not refund you, for we are not
responsible for your country's strict policies.
- However, SwagItOut.com will try its best to recover your
package for you.
- By purchasing from SwagItOut.com, you are agreeing with our
terms that we are not responsible for any actions by customs.
- Our shipping prices are set for sales within the United States
of America , international sales are negotiable, please contact us if you are
interested in shipping to a location outside of US.?
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Returns Policy |
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- It is necessary to contact SwagItOut.com and obtain
authorization before returning any product.
- Exchanges on any merchandise can be made only if it is in
unworn condition and a mistake was done on our part.
- Acceptable reasons for an exchange: factory defect on the item
which makes it unwearable, wrong color/size was sent different then what
you ordered, any mistake made on the part of SwagItOut.com
- Unacceptable request for an exchange: colors of the shoes are
darker/lighter than pictured, shoes had minor color differences from the
picture, shoes do not fit (see below for more info), I would rather have a
different shoe.
- Customers are required to email us within 3 days of receiving
their products if they need to make an exchange.
- If an exchange falls under this category, the customer will be
required to send back the items and pay $15 in order to ship out the replacement order, and we will then reimburse before the product reaches you..
- ALL SALES ARE FINAL! - Please feel free to enquire if you have any questions, regarding any matter at OMGK. We try to offer the fastest of shipping to our ssbeloved customers.
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